Play it safe
Golden rules
- Only play what you can afford to lose.
- Set a budget and stick to it.
- Keep it fun — not a way to make money.
- Take regular breaks; don’t chase losses.
Warning signs
- Spending more time or money than planned.
- Hiding play from friends or family.
- Chasing losses or feeling stressed about play.
- Using money meant for bills or essentials.
18+ only. Our service is for UK residents aged 18+. Please keep minors away from your devices and payment details.
Tools & controls
Manage or cancel
You can manage or cancel your subscription any time using the link in your Stripe receipt, or by emailing support@thegreatchangeuk.com.
Self-exclusion
If you want to exclude yourself from our service, email us with the subject “Self-exclusion” from your registered email. We’ll confirm and block re-subscription for your chosen period.
Blocking & filters
- Bank card blocks: Many UK banks let you block gambling transactions in their apps.
- Device/site blocking: Tools like Gamban or your OS parental controls can block access to gambling sites.
- Time-outs: Take a break by cancelling now and returning later if you choose.
Get help — confidential & free (UK)
- National Gambling Helpline: 0808 8020 133 (24/7) or live chat via BeGambleAware.
- BeGambleAware: information, self-assessment, and resources — begambleaware.org.
- GamCare: treatment and counselling — gamcare.org.uk.
- Gordon Moody: residential and online programmes — gordonmoody.org.uk.
- Blocking software: Gamban — gamban.com.
If you believe you’re in immediate danger, call 999 (emergency) or 111 for urgent medical advice.
Contact us
If you have concerns about your play, or want to discuss exclusions or limits, email support@thegreatchangeuk.com. We’re here to help.