Last updated: . For accessibility or questions about these Terms, email support@thegreatchangeuk.com.
1. Who we are
The Great Change UK (“we”, “us”, “our”) operates a monthly subscription that includes weekly prize draws and donations to selected UK charities. Contact: support@thegreatchangeuk.com. Company number: [Add when available]. Registered office: [Add address when available].
2. Definitions
- Subscription: a £10/month plan processed by Stripe that makes you eligible for weekly draws during your paid month.
- Draw: a random selection held weekly (normally Friday 8pm UK).
- Winner ID: anonymised code we publish after verification.
3. Eligibility
- UK residents only, aged 18+.
- We may request proof of identity/age/residency. Accounts failing verification may be suspended or cancelled.
4. Account, subscription & entries
- Subscriptions are £10/month and auto-renew until you cancel.
- Each active paid month = one entry in each weekly draw that occurs in that month.
- Manage/cancel anytime via the link in your Stripe receipt. Cancellation stops future renewals; it doesn’t refund past months.
- If a payment fails or is reversed, your entries pause until resolved.
5. Draw mechanics
- Draws are normally Fridays at 8pm UK (we may change timing with notice on the site).
- We select winners at random from eligible entries, using a documented randomisation method with auditable logs.
- We may postpone a draw due to technical or operational issues; postponed draws will take place as soon as reasonably possible.
6. Winner notification & verification
- We notify winners by email using the address provided at checkout.
- We may require proof of identity, age and UK residency before paying a prize.
- If we cannot contact/verify a winner within 14 days, we may re-draw.
- We publish an anonymised Winner ID after verification for transparency.
7. Prizes
- Weekly prize is the advertised “prize pot”. Amounts shown on the site are indicative until paid.
- Prizes are paid by bank transfer to a UK account once verification is complete.
- We may amend prize amounts or structure on reasonable notice (e.g., operational changes); we’ll keep the site updated.
8. Donations & transparency
- We donate 30% of subscription revenue to our supported UK charities.
- Monthly totals and charity allocations are published on the Winners & donations page and archived.
- The remainder funds prizes, payment processing and operations.
9. Fair play & prohibited conduct
- No multiple accounts per individual or attempts to manipulate outcomes.
- No bots, scripts, or automated entry generation.
- We may suspend or terminate accounts that breach these Terms or applicable laws.
10. Compliance, AML & fraud checks
We may conduct checks to comply with UK law (including age verification, anti-money laundering and fraud prevention). We may withhold, void or reclaim entries/prizes where required by law or where fraud/abuse is suspected.
11. Refunds & cancellations
- You can cancel anytime to stop future renewals.
- Past periods are generally non-refundable once entries have been granted, except where we have made an error (e.g., duplicate charge). Contact support and we’ll investigate.
12. Service changes & availability
- We may modify, suspend or discontinue parts of the service (including draw timing) on reasonable notice, or immediately for legal/security reasons.
- We try to keep the site available but do not guarantee uninterrupted or error-free operation.
13. Intellectual property & site use
- All site content is owned by or licensed to us. You may not copy, reverse-engineer or exploit any part without permission.
- You must not introduce malware, attempt unauthorised access, or misuse the site.
14. Liability
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited by law. Subject to the foregoing, our aggregate liability to you arising from the service is limited to the amount you paid in the preceding 12 months.
15. Complaints
Contact support@thegreatchangeuk.com. We aim to respond within 10 working days.
16. Governing law & jurisdiction
These Terms are governed by the laws of England & Wales. The courts of England & Wales shall have non-exclusive jurisdiction.
17. Changes to these Terms
We may update these Terms to reflect law, operations or product changes. We’ll update the date above and, for material changes, provide reasonable notice on the site.